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Social Services

The Department of Social Services is mandated to provide the following programs and services:

  • Temporary Assistance

    There are three basic forms of Temporary Assistance (commonly called cash assistance). Temporary Assistance to Needy Families (TANF) provides temporary support for families with children. Emergency Assistance to Families (EAF) provides one-time emergency assistance to families with children with an immediate need (such as eviction, no heat, utility shut-off etc.). SafetyNet Assistance provides temporary support for individuals, childless couples or families not eligible for TANF. Income and resource tests apply and there is a strong emphasis on employment, re-employment or transition to entitlement programs for the disabled.

  • Food Stamp Program

    The Food Stamp Program is a Federally funded program designed to supplement low-income households in order to meet basic nutritional needs. There are income and resources tests as well as employment-related requirements for able-bodied recipients.

  • Home Energy Assistance Program (HEAP)

    HEAP is a federally funded program to help low-income households with supplementing their home energy needs.  Some components include: Regular Benefit, Emergency Benefit, Heating Equipment Repair or Replacement Benefit, Clean and Tune Benefit and Cooling Assistance.  For more information visit https://otda.ny.gov/programs/heap/

    To apply visit https://otda.ny.gov/programs/apply/#heap or call 518-761-6338.

  • Medicaid

    Medicaid is authorized by Title XIX of the Social Security Act and instituted in New York State in 1966. Medicaid provides medical assistance for low-income individuals and families. The Medicaid program is funded with Federal, State and County taxes. Medicaid expenditures to providers comprise more than 80% of the entire Warren County Social Services Budget.

  • Day Care

    Day Care is a State and Federally funded service which involves the non-residential (less than 24 hours/day) care of children outside of their homes who are placed there by their parents, guardians, or other persons responsible for them. Such care may be provided during any part of the day. There is a Day Care Block Grant consisting of Federal and State money. Each county is allocated a share of the New York State Child Care Block Grant (NYSCCBG). Separate funding remains for Title XX Day Care, temporary assistance related day care and Child Protective/Child Preventive Day Care, for which there is a 25% local share.

    Warren County contracts with thirty-one (31) registered Day Care Homes, sixteen (16) Family Group Homes, and twelve (12) Day Care Centers. Most of our providers are located in the Glens Falls/Queensbury area along with six (6) in the northern part of the county and sixteen (16) located in adjoining Saratoga and Washington Counties. There are also one hundred and thirty-two (132) informal day care providers in the area serving Warren County children.

    Day Care is a critical support service in the attempts to implement the work requirements for Temporary Assistance recipients. Day Care also provides a necessary level of support for the low income families that are at risk of going on or going back on public assistance.

  • Child Support Collection And Enforcement

    The Child Support Unit is mandated by the state to assist in locating absent parents, assist in the establishment of paternity for children born out-of-wedlock, establish support obligations by agreement or by petitioning the Family Court to order child and spousal support from absent parents, assist in the collection of support and assist in the enforcement of delinquent support orders.

  • Adult Protective Services

    Protective Services for Adults (PSA) are services directed to adults who are in danger of harm to themselves or others as a result of their own actions or the actions of others and who have no family or friends willing and able to help them. PSA clients include the terminally ill, abused and exploited, chronically mentally ill, elderly infirmed, mentally or intellectually challenged, and/or alcohol/drug dependent adult. These clients generally present multiple severe problems and are often homeless, under threat of becoming homeless, or transient.

    Services to this population include assuring safety, monitoring behavior, finding appropriate housing, financial management, referral and follow-up to needed services/resources, counseling, case management, intervention to prevent serious injury or death, and help for clients to perform daily living activities.

    If you have concerns and wish to report a case of suspected abuse or neglect of an elderly or disabled person residing in the the community, please call Warren County Adult Protective services at (518)761-6326 during regular business hours, and a caseworker will be available to discuss your concerns. 

  • Child Protective Services

    The Department of Social Services is required by law to establish and maintain a local Child Protective Services unit within the Department of Social Services. Child Protective Services (CPS) is responsible for receiving and investigating all reports of child abuse and neglect received through the state's Central Registry. In addition, upon completion of the investigation, CPS has the responsibility to protect a child's welfare and preserve and stabilize family life whenever possible. When abusive and/or neglectful families are unwilling or unable to accept and use supportive and rehabilitative services, CPS has a responsibility to initiate Family Court proceedings to protect the child(ren).

    Since there is a 24-hour mandate for CPS coverage, it is essential that a caseworker is always available to ensure the protection of children. Caseworkers make contact face to face with the alleged abused and/or maltreated child or children to assess imminent risk and safety issues. A safety plan may have to be put in place to protect a child(ren) from any further harm or neglect. If you have concerns that a child maybe abused or maltreated, please call the child protective hotline at 1-800-342-3720

  • Prevention Services

    Child Preventive Services is a program which serves families with severe and multiple problems who have children at risk of foster care placement. Some problems include child or adult mental illness, intellectual challenges, alcoholism, drug abuse, domestic violence and child sexual abuse. The department's preventive services caseworkers, along with partner agencies, work with parents who are unable or unwilling to provide proper discipline, direction or care for their children. Preventive's goal is to improve family functioning so that children can remain in their own home and prevent foster care placement.

  • Foster Care And Adoption

    The purpose of the Foster Care Program is to ensure that the right of a child to a permanent and secure home is realized. This program is charged with the responsibility for providing 24-hour care and service to children who cannot safely remain with their own family and to reunite these families by the provision of, or arrangement for, appropriate services.

    Levels of foster care include placement in foster homes, therapeutic foster homes, group homes, institutions, critical care institutions, or residential treatment facilities.

    There are many points of entry into foster care, but the two primary sources of intake are through JD/PINS proceedings in family court and Child Protective Services. Many of the children entering foster care are victims of repeated physical and/or emotional neglect. They are very special children with very special needs. These children often require special foster homes equipped to nurture them and heal their physical and emotional scars.

    The Department's ESSA (Every Student Succeeds Act) Point of Contact is: 
    Maureen Taylor 
    Foster Care Supervisor 
    Telephone: (518)761-6272
    Maureen.Taylor@dfa.state.ny.us

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