The Information Technology Department helps the County purchase, maintain, administer, program and troubleshoot the technology that helps the County succeed. Specifically, the work includes;
- Purchasing and installing computer hardware and software, striving to acquire aggressive pricing and to standardize the installed base of technology;
- Installing, administering, maintaining, and troubleshooting computer networks and servers, to keep the County "up and running";
- Installing and maintaining the technology infrastructure including cabling, routers and switches;
- Updating and repairing the PC's, peripherals and similar hardware;
- Maintaining the e-mail system;
- Creating and maintaining a large installed base of custom programmed software application systems;
- Serving as the County's technology Help Desk for computer issues;
- Protecting networks from virus, hacking and other abuse by implementing and maintaining appropriate firewalls and security software/hardware;
- Helping staff in choosing, installing and using the packaged application systems;
- Maintaining broadband Internet access;
- Educating the staff on computer and software operation;
- Maintaining the County's web site;
- Performing Disaster Recovery tasks including backup;
- Working as technology consultants and business analysts for the County department heads and staff as they strive to function in an effective and efficient manner.